FelixaCare
AI-Powered Care Home Management Platform
Transform care delivery with intelligent automation, comprehensive compliance tools, and real-time insights. FelixaCare combines AI-powered incident reporting, smart medication management, clinical dependency tracking, and advanced analytics—all designed to meet CQC standards and improve care outcomes.
AI-Powered Care Management & Reporting
AI-driven automation that transforms care delivery and clinical decision-making
AI Incident Documentation
Natural language processing auto-generates structured incident reports from free-text entries, ensuring CQC Regulation 18 compliance with minimal manual effort.
- Voice-to-text incident capture
- Auto-classifies type & severity
- CQC Regulation 18 notifications
AI Drug Interaction Analysis
Real-time AI screening cross-references resident medications against known interaction databases, flagging contraindications and generating pharmacist-ready reports.
- Real-time drug interaction screening
- Contraindication flagging
- Pharmacist-ready reports
Smart Rostering & Agency Connect
AI-driven scheduling matches staff skills to resident dependency levels, automatically identifies coverage gaps and connects to agency pools for instant fill.
- Dependency-based scheduling
- Automatic coverage gap detection
- Agency pool integration
AI Falls Pattern Analysis
Machine learning analyses historical fall data to identify risk patterns by time, location and resident profile — enabling proactive prevention strategies.
- Pattern identification by time & location
- Risk prediction algorithms
- Prevention strategy recommendations
Clinical Dependency Tracking
Continuous AI assessment of resident acuity scores calculates real-time staffing ratios, supporting CQC evidence requirements and safe-staffing benchmarks.
- Clinical dependency assessments
- Live staffing requirements
- CQC evidence-ready reports
AI Care Note Summaries
Generates 24-hour, 7-day and 30-day clinical summaries from care notes, highlighting trends, risks and suggested follow-ups for clinical review.
- 24h, 7-day, 30-day summaries
- Risk highlighting
- Clinical review recommendations
Intelligent Care Planning & Effectiveness Analysis
Unified care framework connecting medication, nutrition, and accommodation—then measuring effectiveness across every touchpoint
Medication Plans & MAR Charts
Individual medication plans with a digital 30-day MAR chart featuring medicine-specific tabs, high-risk filtering and pattern detection for missed doses.
- Digital Draw, Digital Typed, Verbal Order & Wet Ink signing methods
- Full prescription details with quantity, units and total supply
- High-risk medication filtering and missed dose detection
Personalised Meal Planning
Resident-level meal plans tailored to dietary requirements, allergies, texture modifications and cultural preferences.
- Menu planners cross-reference allergen databases
- Recipe management with nutritional tracking
- Kitchen alerts for allergen conflicts before meal preparation
Room Services & Accommodation
Smart room allocation using visual floor plans, matching residents to appropriate rooms based on mobility, dependency level and clinical needs.
- Visual floor plans with smart allocation
- Room features & equipment tracking
- Environmental adaptations documentation
Prescriptions Directory
Centralised cross-resident prescriptions oversight with filters for prescriber, medication type and date.
- Summary cards highlight high-risk and expiring medications
- Structured review workflow for dosage changes
- Validation summaries with complete audit trail
Care Effectiveness Analysis
Monitoring care delivery isn't enough — FelixaCare measures outcomes so you can continuously improve
Meal Distribution Tracking
Monitor meal service completion rates with intake recording. Track dietary compliance and identify residents with declining appetite.
Medicine Administration Monitoring
Track outcomes—Given, Refused, Withheld—with signature logs. AI detects patterns flagging residents needing review.
Clinical Outcome Dashboards
Interactive charts showing medication compliance, meal intake trends, and clinical observation patterns with role-specific views.
Proactive Intervention Alerts
AI-driven alerts when effectiveness metrics fall below thresholds, enabling proactive care plan adjustments.
Falls & Incident Management
Complete lifecycle approach from AI-powered voice reporting through prevention strategy tracking—all CQC compliant
AI-Driven Reporting
Carers simply speak to FelixaCare to document incidents—no typing required.
- Voice-to-text incident capture
- Auto-classifies type & severity
- CQC Regulation 18 notifications
Full Documentation
Comprehensive detail with chronological timeline mapping entire lifecycle.
- Detailed incident records
- Chronological event timeline
- Investigation notes with evidence
Action Planning
Actionable follow-ups with assigned owners and deadlines tracked across dashboards.
- Assigned owners with deadlines
- Status tracking dashboards
- Automated overdue reminders
Falls Analysis Dashboard
A dedicated analytics dashboard visualises fall patterns across your care home—by time of day, location, contributing factors and resident risk profile.
Prevention Planning & Effectiveness Tracking
Go beyond reactive reporting with proactive falls prevention—document interventions, track effectiveness with before/after fall counts, and receive AI-powered strategy recommendations.
CQC Compliance & Audit Readiness
Digitisation is no longer optional — CQC expects care homes to demonstrate robust, evidence-based governance. FelixaCare embeds compliance into every workflow.
How Digitisation Drives CQC Compliance
Real-Time Evidence Trail
Every care note, incident report and medication round is timestamped and immutable—giving inspectors instant verifiable audit trail.
Regulation 18 Notifications
AI-powered incident reporting automatically flags notifiable events and generates CQC-ready submissions.
Safe Staffing Evidence
Live dependency tracking calculates required staffing ratios—providing CQC-grade evidence that staffing levels match resident acuity.
Consistent Care Planning
Standardised digital care plans ensure every resident has up-to-date, person-centred documentation aligned with CQC framework.
Medication Safety
Electronic MAR charts with AI drug interaction screening demonstrate robust medication governance.
Access Control & GDPR
Role-based permissions and full GDPR compliance demonstrate robust information governance.
FelixaCare Audit Readiness Toolkit
One-Click Audit Packs
Generate comprehensive evidence packs covering all 5 CQC key questions—ready in minutes, not days.
Compliance Dashboards
Live compliance scores across all domains with traffic-light indicators highlighting areas needing attention.
Proactive Risk Alerts
AI continuously monitors for compliance gaps and alerts managers before they become issues.
Training Compliance
Automated certification expiry alerts ensure mandatory training is never missed.
Comprehensive Allergy Management
End-to-end allergy protection from documentation to real-time alerts across meals, medication and kitchen operations—ensuring resident safety at every touchpoint
Food & Medicine Allergy Documentation
Record and manage food allergies, intolerances and drug allergies with reaction types during admission. Linked to each resident's profile with severity levels.
Daily Menu Preparation Alerts
When staff plan daily meals, the system flags any menu item containing allergens relevant to current residents—preventing unsafe meals before they reach the kitchen.
Kitchen Allergy Alerts
Kitchen staff see real-time allergen dashboards per meal service. Each resident's tray is flagged with allergy badges, and preparation lists highlight substitutions required.
Medication Round Alerts
During every medication round, nurses receive allergy warnings before administration. AI cross-checks prescribed drugs against documented allergies and flags contraindications instantly.
Zero-Tolerance Protection
Every meal & medication checked against resident allergies
Real-Time Conflict Warnings
Instant alerts when allergens are detected in selections
Safe Alternatives Suggested
System recommends allergen-free meal and medication options
Full CQC Audit Trail
Every allergy check logged with timestamps and signatures
Complete Feature Set
Everything you need to run a modern, compliant care home
Resident Management
Complete care plans & profiles
Care Packages
Real-time billing & compliance
Meals & Nutrition
Menu planning & dietary tracking
Time Tracking
Automated wage processing
Training Management
Certification tracking
Visitor Management
Registration & approval workflow
Volunteer Management
DBS tracking & scheduling
Room Management
Floor plans & allocation
Handover Logs
Shift handovers & disputes
Access Control
Role-based permissions
Audit Management
Interactive checklists
Analytics Dashboard
Interactive charts & insights
Organization Chart
Staff hierarchy visualization
Wage Management
Salaries & payment reports
Kitchen Management
Recipes & allergen tracking