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Appointments, booked on WhatsApp

Your patients are on WhatsApp. Let them book there.

Patients choose a doctor, pick a day and time, and confirm — all inside WhatsApp

FelixaConnect turns your clinic's WhatsApp number into a booking desk that is always open. Patients book by themselves, and your team sees every appointment in one dashboard.

Live demo

Book a test appointment yourself

This is the patient's side. Watch a sample booking play out, or tap the phone and book one yourself — choose a doctor, a day, a time, and confirm.

Each confirmed appointment lands in the clinic dashboard below the phone, exactly as it would for your team. Nothing is sent or saved.

20:21
Riverside PolyclinicDemo clinic · business account

Clinic dashboard · Bookings

Arun JosephDr. Asha Menon · 10:00 AM Confirmed
Fathima K.Dr. Sahir · 11:00 AM Confirmed

Watching a sample booking. Tap the phone to try it yourself.

Your patients want to book. Your phone line is busy.

Every missed call and unanswered message is an appointment that may never happen.

Calls go unanswered

The front desk is with the patient at the counter while the phone keeps ringing.

Messages wait

WhatsApp enquiries sit on one phone until someone is free to reply.

After hours, nobody replies

Patients who want to book in the evening go elsewhere.

A booking desk that is always open

FelixaConnect turns your clinic's WhatsApp number into a place where patients book by themselves.

Step 1

Connect

We connect your clinic's own WhatsApp Business number through the WhatsApp Business API.

Step 2

Patients book

A patient says “Hi” and taps through a short menu: doctor, day, time, name, confirm. Only free slots are shown.

Step 3

You see every booking

Each confirmed appointment appears in your FelixaConnect dashboard, ready for the day ahead.

Four things, done properly

Automated booking

Patients book on WhatsApp at any hour, without a call and without your staff typing a word.

Bookings dashboard

Every booked patient in one view: who is coming, to which doctor, on which day and time.

Your own WhatsApp number

Patients talk to your clinic, on your number, through the official WhatsApp Business API.

Broadcast messages

Send one announcement to all your opted-in patients: a holiday closure, a new doctor, a health camp.

Patients book by themselves, at any hour

A patient sends “Hi” and taps through a short menu. Nothing to install, nothing to learn — the only thing they type is the patient's name.

  1. 1
    Hi
    Patient starts the chat
  2. 2
    Choose a doctor
    Dr. David · Dermatology
  3. 3
    Pick a day
    Tomorrow · 15 slots free
  4. 4
    Pick a time
    9:15 AM
  5. 5
    Patient's name
    Typed once
  6. 6
    Confirm
    Appointment booked

Made for how clinics work

From a single practice to a group with many doctors and departments.

ClinicsPolyclinicsDental clinicsSpecialty clinicsDiagnostic centresWellness centresHospitalsHealthcare chains

For patients

Book in minutes, at any hour, in an app they already use.

For your front desk

Fewer booking calls, more attention for the person at the counter.

For you

Every booking in one clear view.

Part of the Felixa family

FelixaConnect is built by IntPurple Technologies, a Meta Tech Provider and the team behind the FelixaTouch clinic management platform and FelixaCare for care homes.

Not included today

Appointment reminders, rescheduling inside the chat, and payments are not part of FelixaConnect yet. If one of these matters to your clinic, tell us in your demo.

Frequently Asked Questions

Book a test appointment yourself

In 20 minutes we show you the patient's side on your own phone, and the same booking in the dashboard.